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Learn, Grow, Succeed.

We are your partner for solutions and resources for all things IT.

Success Stories And Other Valuable Resources

Our services, support and resources make Pavelcomm a valuable partner.  Be sure to bookmark this page for more customer success stories, infographics, and other solution and services collateral as they become available!

Customer Case Studies

Education Northwest Case Study Infograph

With their broad support base and deep expertise, Pavelcomm collaborated closely with Education Northwest (EdNW), playing a pivotal role in strategizing infrastructure improvements and successfully rolling out new digital tools. Since EdNW handles a large volume of confidential data, maintaining the highest standards of data protection was paramount.  [Read more…]

Precision Analytical, Inc. Case Study Infograph

As a growing business, Precision Analytical was looking to optimize the customer experience.  To do this, they needed to examine their current technology infrastructure, including their network and server, along with the implementation of greater security controls.  Learn more about their journey in this case study.  [Read more…]

Castelli Case Study Infograph

With the brand increasing in popularity, Castelli was ready to upgrade systems and support to accommodate growth.  As headcount and orders grew, they needed some help supporting systems and users. See how Pavelcomm helped Castelli align their technology for success. [Read more…]

GRI Case Study Infograph

Transitioning from one MSP to another can be daunting. Onboarding can be difficult for the client and the MSP without proper planning. And with many employees working remotely, the challenge can be even greater. For GRI, Pavelcomm offered the right mix of services and support. [Read more…]

Oregon Historical Society Case Study Infograph

Our customers are more than just clients. We truly become part of their team, and we strive for success every day. Check out this case study to see how we helped Oregon Historical Society more effectively support their users. [Read more…]

Pavelcomm News & Additional Resources

This leadership team will continue to successfully scale the organization and support employees to ensure they have the right systems, technology and partners needed to continue delivering an outstanding experience for clients.

January 26, 2023 – Pavelcomm, a leader in IT Services and Support in the Pacific Northwest, is pleased to announce the promotion of two employees to the executive team and one executive team member to Chief Financial Officer (CFO).


As Pavelcomm looks to the future, their goal is to bring stability to the leadership team that provides confidence for staff and clients alike. “Building our leadership team with long-tenured staff is an effective strategy as we look to maintain stability and continue a healthy growth trajectory,” said Bonnie Pavel, CEO of Pavelcomm. Read the full press release here.

We Offer Customized IT Support

At Pavelcomm, we make it easy.  Our team becomes an extension of your team to help you increase productivity, keep your data safe, and eliminate downtime associated with user errors and unexpected failures.

Our IT experts help you offload projects, conduct strategic planning, assist with sourcing, and more without taking up valuable company resource. Each representative is a Pavelcomm employee; we do not subcontract.

Explore our offering of IT services here.

Pavelcomm Infograph

Pavelcomm: The Right Team for the Job

Looking for IT support resources for your organization?  Our resumé boasts decades of experience in IT support, including live-answer helpdesk, disaster recovery, inventory management, risk assessment and remediation and much, much more. Our experts can help you develop your technology roadmap, plan and execute IT projects, and assist with vendor and technology selection.

If you’re budgeting for full-time resources to add to your team, then it’s time to talk to us.  The savings and benefits are clear, just ask our customers!  View our corporate resumé here.

Pavelcomm Infograph

Pavelcomm Achieves Blue Diamond Partner Status!

Pavelcomm announced today the achievement of Blue Diamond Partner status with Datto, a leading provider of cloud-based software and technology solutions designed for delivery by managed service providers (MSPs).  Datto Blue Diamond Partner status is the highest classification provided by Datto, representing the top 2 percent of the company’s partners across the globe. Read the full press release here.

Datt Blue Diamond Partner Logo

The Oregonian Names Pavelcomm a Winner of The Oregon and Southwestern Washington Top Workplaces 2022 Award

Pavelcomm is pleased to announce it has been awarded a Top Workplaces 2022 honor by The Oregonian Top Workplaces. Based solely on employee feedback gathered through a third-party survey administered by Energage, LLC, an employee engagement technology partner, the survey measures 15 culture drivers that are critical to the success of any organization.  This includes alignment, execution and connection. Read the full press release here.

Phone System Checklist

Is it time to upgrade your phone system?  View this Modern Phone System Checklist to find out.

Returning to the Office?

With offices re-opening again, this helpful Returning to the Office Checklist will ensure your team is ready to return with the right tools and technology to make a smooth transition.

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