Customer Interaction Solutions

"I know 100% I can count on the Pavelcomm staff to not only help me resolve any issues I may have, but also be super nice and easy to communicate and work with! Thank you for all that you do!"

"Everyone at Pavelcomm is always very pleasant and easy to work with! I appreciate how quickly my issues get resolved, and they never make me feel bad if it was a little issue that I could have resolved on my own. Appreciate you all!"

"Great group to work with - never had an issue getting a call back or issue not being resolved. Keep up the GREAT work!"

"We feel really fortunate to have such a good IT partner. I know so many nonprofits that struggle with IT issues, and it's wonderful to never even have to worry about this; especially when we're all so reliant on technology to get our work done in a remote work environment."

"Our transition to Pavelcomm from another MSP exceeded our expectations, especially considering we had a quick timeline and some hardware issues to work around. The transition team was prompt & organized, with minimal interruption to our staff. What stands out most is the personal care that Pavelcomm exudes to us as a client; our ongoing IT needs are well supported, and we have a real partner in supporting our business as it grows.

"I appreciate the partnership we have with the Pavelcomm team. They listen to our business needs and deliver technology solutions that support the organization's strategic plan. Pavelcomm’s solutions have been instrumental in supporting our expansion and continued growth."

​"Pavelcomm is a valuable IT management partner. Their expertise is vital to keeping our multi-location non-profit up and running. The professional support from the Pavelcomm team has been impressive and is key to our relationship with Pavelcomm."

"We appreciate the professionalism Pavelcomm brings to the IT world. Their team has helped us develop a roadmap for both how to enhance our systems as well as where we should invest monies for the best results. Their help desk support team is well trained and provides quick response to the issues that pop up in daily operations. We count on their management team to be proactive and find ways in which new technology and their services can add value to our organization. Thank you Pavelcomm for being a part of our team."

“With the growth of computer networks and connected devices, it is critical to strategically plan for tomorrow’s emerging business technology needs. Pavelcomm’s installation and support of cabling, phone systems, IP networks and end-user devices has allowed me to focus on strategic technology development instead of troubleshooting problems and coordinating meetings with multiple vendors.”

“Pavelcomm provided network consultation and restructuring, low-voltage wiring and a new IP phone system to replace phones that were well past their end of life. I’ve found all their staff to be responsive, highly qualified, communicative and most of all invested in ensuring the customer gets their IT needs met. We’ve had a great all-around experience working with Pavelcomm. Regardless of whatever technical and logistical challenges we've encountered (these things always come up in IT), Pavelcomm’s staff has found innovative ways to work past them and move our agency forward.”

“We were referred to Pavelcomm, which has turned out to be one of the best referrals I have ever received. We had so little downtime that my partner is still thanking me for the great way the move happened.”

“Right from the beginning their concern was the quality we experienced with our new phone system. The Pavelcomm team made sure the solution was the right fit for our needs as a small business.”