10 Reasons to Make Pavelcomm Your IT Consulting Company

There are many reasons why Pavelcomm should be your IT consulting company. Firstly, we’re more than just an IT consulting company. We’re a passionate group of people wanting to make a difference in this world. For example, we are heavily committed to supporting nonprofits and giving back to the community. It’s our passion, second only to IT. 🙂

Here are 10 more reasons why you should make Pavelcomm your IT consulting company:

1. We’re affordable

This is arguably the most important factor when choosing an MSP, and we totally understand its importance. That’s why our services won’t suck your wallet dry. The custom services bundle that we will create for you will be charged at a flat, monthly rate which will make budgeting a whole lot simpler.

2. We have all the services you could need

As our website explains, we offer services such as virtualization, help desk services, cloud services, disaster recovery, communications, security, system monitoring and alerts, network infrastructure and upgrades, call and contact center, IP communications, unified communications, mobility, call recording, conference and collaboration, virtualized voice solutions, and hosted VoIP. Oh, and we also have various cabling options. Could you need anything else?

3. And they’re reliable

Our customers love us and our services! Why? Well, we take delivering high-quality solutions very seriously. Read what they have to say here.

4. We’re custom

We understand that your company is special and has unique qualities. That’s why we won’t just hand you cookie-cutter or one-size-fits-all solutions. One of our first steps when we meet you is getting to know your infrastructure and how it works. After we do that, we’ll create a custom bundle of services for you specific to your company and business-goals. We see those special details!

5. We’ll align goals

Building on #4’s point, we also understand business. We’ll make sure that the solutions we provide you with not only improve your overall operations, but will also work towards your specific business-endeavors.

6. We make the transition easy

A fear some companies have when making the switch over to managed IT services is that the transition will be time-consuming and laborious and just an overall hassle. We’re here to tell you that that won’t be the case with Pavelcomm as your IT consulting company. Because we’ve already analyzed your current system and know how it operates, when we create your new custom IT blueprint, we make sure that it will fit your current workflow like a glove as to not interrupt you at all.

7. We’re understanding

We totally understand that sometimes, your company may decide to make a change and your altered business workflow may require different services than we originally agreed on. No worries! We totally understand that and we’ll work with you to make those changes as quickly and efficiently as possible.

8. We’ll scale with you

Building on #7, we’ll also scale with you as your business grows and becomes more and more successful.

9. Communication is important to us

With the 24/7 help and service desk that will become available to you, we will always be in contact whenever you need us. Whether it’s a question, request, or observation, feel free to get in touch! We love talking to our clients. We will also always check up on you and continuously monitor your system to make sure everything is working properly. We won’t just install our solutions and leave you dry.

10. We’ll become more than just providers; we’ll become your partners

We’re your local, friendly IT, and we’ll act as such. We don’t want to be just IT service providers – we want to be your partners. When you succeed, we succeed, and we take this commitment seriously.

Any more questions why Pavelcomm should be your IT consulting company? Feel free to contact us! We’d love to chat.

happy IT consulting company meeting

Functions of an IT Consulting Company in SMBs

You already have enough on your mind when it comes to your business. You have various meetings, tasks, assignments, calls… the list never ends. The last thing you need is to add more worries to that list. So, what happens when your technology is having problems and your business productivity is suffering because of it? Do you add on another level of tasks to worry about and raise your stress level? No. If you turn to an IT consulting company like Pavelcomm to manage your IT, your problems will drastically decrease. An MSP like us understands that technology is vital to your company’s productivity and success, so we’ll make sure you never have to worry about it. Here are a few ways an IT consulting company will benefit and function in an SMB:

Proactive Monitoring

One of the key qualities of the services that IT consulting companies provides is their proactive monitoring. Our services have ditched the reactive approach because it’s costly and ineffective. Instead, our services are proactive, which means that we’ll constantly be monitoring your network 24/7/365 for any potential dangers. This is much more effective because most of the time, we will fix the problem before it even has a change to affect you. This way, the chances of you having any downtime due to technological issues are very slim. This is extremely beneficial because nothing halts a business’ productivity more than downtime. And, these fixes happen remotely, so this will save you the cost of having to roll out a specialist to your location. IT consulting companies know how to take care of their SMBs.

Cost Savings

As mentioned in the previous section, remote monitoring will save you any additional costs you may have from last-minute, unexpected issues. We’ll always have you covered. The way IT consulting companies charge their services will also give your wallet a break. At Pavelcomm, we will put together a custom bundle for you with services ranging from virtualization, VoIP, unified communications – you name it. We have a wide variety of services to offer, and we’ll work with you to create exactly the bundle you need. And the best part? These services are charged at a flat, monthly rate. This makes budgeting a whole lot easier for you.

Reliability and Support Whenever You Need It

What if something goes wrong or you have a question that you need answered right away, but it’s after business hours? No worries! Part of your bundle are 24/7 help desk services. Whether it’s an emergency, request, or just a simple question, we’re available for you.

Turning to an IT consulting company will let you focus on what you need to – your business. We’ll be your local, friendly IT partners that always have your back. Contact us to get started!

computer support specialist consulting

A Day in the Life of a Computer Support Specialist

A computer support specialist lives and breathes everything IT. They are the company’s backbone holding your network together and keeping it strong. They are your very own personal IT department ready to tackle your issues and get your business on the right track.

More clearly defined, a computer support specialist provides technical support for an organization that uses computer software and equipment. Some may call them a technical support specialist, information technology specialist, or computer technician among other titles. These multi-talented people are a vital asset to your business.

What Does a Computer Support Specialist Do?

So what all does a computer support specialist do, exactly? Well, the truth is, they wear many different hats and can help your business with a wide range of services. Most IT solutions firms can customize and tailor their services depending on your business needs and goals. They can work with you within your budget if you are a small to medium size business who may only need a few tasks handled.

Ultimately, it is their job to be available to you at all hours of the day in case of emergencies. Their role should also involve getting to know you and your company on a personal level so that they can assist you as quickly and efficiently as possible. And, if you’re completely new to the game, they can also help you from the very beginning and get your computer system set up in your office so that everything is ready to go.

So, on any given day, your computer support specialist can be found setting up or fixing network systems, installing firewalls, software, spyware or spam software, and setting up wireless modems. They spend their days monitoring and managing your network to spot any problem areas. On a light day, they may be found enhancing settings for improved speed and performance, upgrading computer software, backing up data, or installing hardware such as printers and scanners. On a tough day, they’ll be handling security breaches and other potential threats, helping you troubleshoot or repair computer problems, reformatting hard drives, or recovering lost data using the backup and recovery system they may well have installed on your behalf.

Being an expert computer support advisor is no easy job. This highly-specialized area of expertise takes years of experience and training to master. When they are not busy working on network glitches or reformatting software, they spend a lot of their free time reading up on current technology so that they stay up-to-date on their education. This is crucial for the client because technology is advancing on a daily basis and it is critical for your IT consultant to stay on top of the most recent software and hardware technical manuals.

With an IT specialist by your side 24 hours a day, seven days a week, you will never have to worry about figuring out complex technical problems alone. You can relax knowing that you can always call your IT specialist with any questions you may have. That’s exactly what we provide here at Pavelcomm. Get in touch and let’s see what we can do for you.

computer support specialist

When to Call a Computer Support Specialist

Unfortunately, every business will come across an IT issue at some point sooner or later. Whether you conduct business online, utilize network systems, or communicate through audio or visual software, your business needs to have a seasoned computer support specialist that it can depend on when things go awry. If not, network problems or security breaches will hinder business productivity, which can hurt your profits down the road.

If you do not have an IT consultant on hand already, you might want to seriously consider changing that. A computer support specialist can not only help you fix issues fast, but they can also prevent problems occurring in the future. IT consultants will run a thorough audit of your existing network system and determine what steps can be taken to enhance it so that your business can run more securely and smoothly.

The Many Situations a Computer Support Specialist Can Prevent

Still not sure when you’ll need this assistance? Well, there are many situations that could require you to get in touch with a computer support specialist. You could need to make changes to your existing network system. Or you might be experiencing network glitches and cannot access important information. You could also just simply need consulting on available options to enhance your current system so they can perform better. A large, and probably the most frequent, problem that necessitates a computer support specialist is when a business is experiencing a security breach and has no clue how to handle the mess. Computer security is a highly specialized area of expertise and is not something to be taken lightly. Hackers are a real threat in the digital world. And, even though security technology continues to advance, hackers are still getting smarter and smarter.

Call Anytime – They’re Always Available!

Experienced IT professionals can be available for you at all hours of the day to help protect you against these threats. Not only that, but they will also help you reach your business goals solve all computer problems, both existing issues and those that arise. By providing exceptional customer service and personalized client support, you can rest assured that your network system is in good hands. Relax and give yourself the peace of mind of knowing that your computer support specialist is only a phone call away.

Computer support agencies can also be hired to take over, manage and monitor your network system. This arrangement will essentially give your business it’s very own, outsourced IT department. If you find that managing the network system for your company is taking up too much of your time, or maybe – like many – you’ve discovered that you can no longer handle what needs to be done alone, then it’s time to consider calling an IT solutions agency, such as us here at Pavelcomm. We can customize our services for your needs.

In the long-term, hiring a team of trusted IT experts will be more cost effective than paying for independent IT freelancers, because you will know your costs up front and your IT specialists will have made an effort to understand your company in advance. Computer support specialists who pride themselves on taking the time to get to know your business will be able to handle tasks more quickly than an independent freelancer.

Contact Us

Whatever your situation, now is the time to call a computer support specialist. These highly-trained experts can solve existing issues and prevent future problems. They will even help you achieve your goals by helping you use the right technology in the best way to steer your business toward success. So, what are you waiting for? Contact us today!

smiling employees

Pavelcomm Over the Competition

We know there are a lot of managed service providers (MSPs) out there. We’re aware that you have a wide variety of providers to choose from when it comes to your VoIP, cloud, services, or disaster recovery requests. So, what makes us different here at Pavelcomm? What makes us the best in Portland? Besides our stellar services, we work from a culture of support and joy, and that shows in how we truly care about your success.

Our culture

At Pavelcomm, we aren’t just employees of IT – we’re family. Our culture is laid back, collaborative, professional, flexible, and most of all, fun. Not a day goes by without laughter filling up the office. We always begin our days by asking “what are we going to do for fun today?” Now, this doesn’t mean we goof off throughout the day. We take our jobs very seriously. We just enjoy what we do while we’re doing it.

Our clients choose to do business with us because we become a partner, not just a service provider. We honestly care about our clients and keep their best interests in mind. We don’t just sell to them for the sake of getting a sale – we want to help them and see them succeed. That’s our top priority. Our managed service bundle is comprehensive and complete, filled with all the tools you could possibly need, so don’t worry, we’ve got you covered.

Who we service and why we’re the best

We cover all verticals except government. We are the heaviest in nonprofit and medical, however, we have clients in nearly every market.

Pavelcomm is also heavily committed to supporting nonprofits and giving back to the community. This type of passion shines through the way we manage our services by putting the focus on helping you and your business shine. When you thrive, we thrive.

That is why our clients choose us over the competition. We have a special connection. Our relationship, personality and flexibility are a few thing that sets up apart from our competition. It also helps that we’re the only provider in town that offers IT, voice and cabling in the entirety we do.

The issues we solve

Our clients come to us with a variety of issues. Some of them have an unreliable IT person or they’re afraid of putting one person in charge of all their info. Others are frustrated with their current IT situation because it isn’t meeting their needs. Others have an outdated and chaotic network and don’t even know how to start fixing it. Then there are those that have non-effective voice communications, and compliance issues.

We will solve all of your problems, and more.

If you care about your IT, call us. We would make a great team.

If you have a culture similar to ours, we would love to partner up. Even if we vary slightly, we would love a client that is committed to moving forward toward their technology goals and sees the value of investing in technology for their organization.

Our care and dedication is why we’re the best in Portland. Contact us today and see for yourself.

Woman smiling at the screen

Pavelcomm’s Approach to Your Technology

Hello! Welcome to Pavelcomm. We are your one stop shop for all your IT needs here in Portland. We are heavily committed to supporting nonprofits and giving back to the community. You can also bet that that passion shines through our IT services. We will help you out with everything you need.

Multitasking can distract you from what’s really important. Wouldn’t it be great if you could just focus on running your business? We have a solution. Let us manage your IT services. We can help you cut costs, grow your company, and get your systems running in top shape in no time.

What do we offer?

Lots! Pavelcomm’s managed IT services and our proactive approach to technology leads to increased productivity and profitability for businesses. What exactly is a proactive approach? Well, proactive support consists of having a software scanning your infrastructure 24/7/356 for any potential danger. Pretty neat, huh? The system is pretty efficient, recognizing the issues first, then escalating the bigger ones to high-skilled resources. This allows for a fluid system where resolution can be achieved, quickly. It also allows for the addressing of multiple problems simultaneously. AND, this saves you money. This way, you can fix problems remotely without having to pay and bring out engineers and technicians. So, this approach pretty much wins in responsiveness and convenience.

This is only part of the managed services we provide though! As listed on the homepage, we provide services such as:

Virtualization, helpdesk services, disaster recovery, communications, security, system monitoring and alerts, network infrastructure and upgrades, cloud services, call and contact center, IP communications, unified communications, mobility, call recording, conferencing and collaboration, virtualized voice solutions, hosted VoIP, specialty cabling systems, low-voltage cabling solutions, and fiber optic cabling solutions

How are we priced?

The best part about our managed services is that they are offered at a flat/fixed rate. We understand that businesses have a lot of expenses to worry about. This flat, subscription-based payment allows you to budget much easier. Don’t fret, we’ve got all your worries in mind and developed effective solutions.

You can trust that we know what we’re doing. The support and technology we offer has been developed from extensive experience and knowledge. It has also been tested and guaranteed to perform efficiently all the time. We got your back.

So, what’re you waiting for!? In this technological era, many would say technology is critical for your success. Whether you agree or not, you can’t deny its importance to your company, so call Pavelcomm today! It’s like insurance for your technology – who doesn’t want that? We’ll help set you up with all the proactive, state-of-the-art IT support that your success needs.

disaster recovery planning

What to Focus on During Your Disaster Recovery Planning Sessions

Disaster recovery planning is an important process that gives your business a detailed instruction manual for when all hell breaks loose. Disaster recovery can keep a company from going under after the unexpected happens – from power outages to flood damage to terrorist attacks.

The planning process for disaster recovery can seem tedious and overwhelming, but these are the main things to keep in mind when you’re mapping out your disaster recovery plan.

Disaster Recovery is an Investment

Setting money aside for disaster recovery can be a hurdle for any organization. Managers and higher-ups would rather spend money to make money later rather than on a continuity plan for something that might not even happen.

Even though there are more and more methods for data storage developed every day, it is important to remember that a continuity plan is still an essential tool for your business. The high availability of data storage does not mean you have a solid recovery plan. The sticker shock is definitely worth the benefit of having a fleshed out and reliable response plan for when the worst happens.

One Size Does Not Fit All

One of the most common mistakes when planning disaster recovery is to take a one-size-fits-all approach to data protection and storage. Not all data needs disk-to-disk copying or continuous snapshots of IT infrastructure. The most effective disaster recovery plans are tailored for your company’s unique systems and needs.

It’s also important to remember that a plan that works for one business may not work for yours. Working with your MSP to create a specific and detailed plan for how YOUR business is crucial to having effective disaster recovery.

Prioritizing Data is Key

Another thing to focus on is what needs to be retrieved first after disaster strikes. Working together with your team to decide what files, programs, and systems you need first and fastest to get back on your feet is an important part of disaster recovery planning. This is where your continuity plan comes into play.

Additionally, it’s important to remember that not every piece of data in your company needs extensive and constant backup. This can help you prioritize which parts of your IT infrastructure need certain level of recovery strategies.

Disaster recovery planning is a tedious yet vital practice for your business. A good disaster recovery plan can be the saving grace of your company when everything falls apart. These tips can help you map out a plan that is most effective for your company. If you’re interested in learning more about formulating your disaster recovery plan, give the friendly people over at Pavelcomm a call!

Disaster Recovery Planning

The Most Important Part of Disaster Recovery Planning

Disasters come in all shapes and sizes. From broken water pipes and server crashes to full-blown natural disasters and power outages – the number of potential disruptions to your business is endless. While some business owners think they’re safe without disaster recovery planning, it’s important to note that even day-to-day threats can cause your business to go under.

All modern businesses rely on technology to carry out its operations. But as we all know, technology isn’t perfect, and it has a tendency to crash on us at the most inopportune times – like during high peak hours or in the middle of a big sale.

Or the situation can be turned around, and we’re the ones making mistakes and causing all sorts of mishaps, such as accidentally deleting or misplacing important files, downloading viruses, or breaking important equipment.

That’s why disaster recovery planning is so crucial for businesses of all industries and sizes. In order to keep your people and assets fully protected during times of catastrophe, having a plan in place to help guide you is key.

But there’s one aspect of successful disaster recovery planning that often gets overlooked, and that is: testing your disaster recovery plan.

Ingredients to Successful Disaster Recovery Planning

Far too many disaster recovery plans fail to be more than just a documentation of the business’s day-to-day processes and procedures. While this is important, there are many more components that must be addressed for successful disaster recovery planning.

The steps include: defining key roles/responsibilities of your entire staff (including third-party vendors and supplies), creating a reliable communications plan, securing your business with a backup worksite, addressing how sensitive information will be maintained, and last but not least, testing your disaster recovery plan regularly.

Disaster Recovery Planning: Why Testing is Key

Many pieces of your disaster recovery plan can go wrong at any moment. Your backup hardware can fail, your data recovery software may be outdated, your Internet connection may be too slow to recover the data in time, etc.

By testing your disaster recovery plan and keeping staff informed of their exact roles during the event of an emergency, you can easily determine what works and what needs to be modified to ensure full success. At Pavelcomm, we help businesses craft a robust disaster recovery plan that covers all areas to get your company back on its feet as quickly as possible. Give us a ring today to learn more.

disaster recovery

5 Startling Statistics About Disaster Recovery Software

A disaster recovery plan is a critical instrument that every business needs to bounce back from unexpected events that hinder procedures or stop business all together. When considering disasters, most people include natural disasters like fires, floods, and earthquakes as well as manmade disasters like power outages and terrorist attacks. Usually left unconsidered, incidents like burglary and even malfunctioning overhead water sprinklers can deal a devastating blow to a company.

If you’re hesitant about the cost for developing a disaster recovery plan, or if you are not confident in your current plan, you’re not alone. Here are some startling statistics to highlight the need for a sound DR plan.

1. 80% of business who experience suffering a major disaster go out of business in three years.

Your business’s ability to bounce from an unexpected catastrophic event relies on how thorough and durable your disaster recovery plan is. During a disaster, obstacles that prevent you from resuming business operations as quickly as possible can be costly and even more destructive to your business than the disaster itself.

Natural disasters are not usually what destroys a business, but rather the time and money lost during the aftermath while trying to rebuild or recover.

2. 40% of those who have a critical IT failure go out of business within 1 year.

When business operations are down, recovering files and other capital is crucial to the success of your business. By using a common strategy of offsite data storage or cloud storage in disaster recovery plans, you protect data and files that are vital for business continuity.
Most disaster recovery plans have prevention measures in place to stop serious IT failures before they even happen.

3. 60 to 70% of all problems that disrupt business are due to internal malfunctions or human errors.

Part of the preventive measures of disaster recovery plans include data backup as well as immediate response to unintentionally destructive errors. When 90% Toy Story 2 was accidentally deleted during production, data backup came to the rescue and restored the lost film footage and programs. Similarly, intensive preventative tactics in a disaster recovery plan can save your business from simple but cataclysmic errors or computer glitches.

4. 30% of computer users have NEVER backed up their hard drives.

A 2013 Harvis Interactive pole found the alarming statistic above that leaves an astounding amount of files and data incredibly vulnerable to a slew of unpredictable issues. Additionally, 140,000 hard drives crash every week, which, if left unprotected, means an insane amount of data and files will be lost.

5. 75% of businesses think their plans are inadequate.

In an age of uncertainty, planning for disaster is becoming more and more crucial. Most businesses are dissatisfied with their disaster recovery plans. Partnering with an MSP like Pavelcomm to develop a plan tailored to your company’s unique needs creates a safety net that will help your business brace for when the worst happens. Contact us to learn more about how we can help!

A fatal error can cost more just time, it also costs money unless you have data recovery software.

The Business Advantages of Having Data Recovery Software

Blue can be a serene and gentle color which elicits a feeling of happiness or tranquility. Until that blue is the blue screen of death. The piercing navy blue and bold white text cuts deep into your psyche as you adjust your glasses, feeling the headache already starting to flare up in the back of your mind. All your data is lost and you’re going to have to reformat, your precious files and even all of your favorite bookmarks on your browser are bytes to the digital wind. Thankfully though, with the help of Pavelcomm’s data recovery software will save you both those headaches, and more importantly time.

Where Time Meets Money

Time waits for no man, but it certainly has a tendency of costing you potential revenue if your systems are down and your employees unable to work. With the data recovery software that is implemented by Pavelcomm, you can burn the candle at both ends if you so wish knowing that should some kind of system failure happen, your data is safe. The software will backup your current data on a regular basis, which in turn saves you time, so that when that inevitable failure happens you can easily access the information and get back on task with your work. If time is money and money is power, then don’t lose power without be prepared.

Okay, so we’ve established that this will save you time, which inevitably leads to saving you money, but you need more than that to be convinced. Well, there’s more.

Peace of Mind with Data Recovery Software

A business is more than the bottom line, it’s the people, the message, the smiles and feelings you bring to clients when you’re providing a service or product. It’s about creating an environment that sets up your employees and clients to be able to succeed and do their absolute best.  Data recovery software provided by Pavelcomm can help you attain all of that. Your employees and your clients won’t have to be afraid of a system that continually crashes or is unreliable, because inevitably that fear leads to anger, which Yoda warned us could lead to anger, which will ultimately lead to suffering. Don’t let your clients suffer, contact us today so you can be prepared and keep your data safe!