Get a Proven IT Partner You Can Count On
IT shouldn’t hold your business back. As your organization grows, technology becomes more complex, security risks increase, and internal teams get stretched thin. That’s where Pavelcomm comes in.
For over 40 years, we’ve helped Portland-area businesses, nonprofits, and healthcare organizations build stable, secure, and scalable IT environments. We don’t just fix issues—we partner with you to improve your operations, reduce risk, and support your long-term strategy.
Why Organizations Choose Pavelcomm Managed IT Support
Live-Answer Support
When you call, a technician answers—every time. No phone trees, no bots. Just immediate access to someone who can solve your issue.
Fully Managed or Co-Managed IT
Whether you need a complete managed solution or support for your internal IT staff, we provide flexible service plans designed around your team, not ours.
Operational Excellence
We manage and monitor critical assets such as:
- Servers
- Network infrastructure
- Endpoint security
- Phone systems
- Cloud environments
Our onboarding process includes full documentation, environment mapping, and system access validation so your technology is fully understood and supported from day one.
24/7 Emergency Response
True emergency support is available around the clock for high-severity issues. After-hours support for routine work is included in our Business Advanced plan, and available as needed for Standard clients.
Scalable Helpdesk
Your users have access to certified, local engineers who resolve issues quickly. Our helpdesk integrates seamlessly with your operations to reduce downtime and eliminate frustration.
Security-Focused Management
We deploy a modern security stack built around EDR, vulnerability management, network monitoring, and proactive threat detection—bringing Enterprise-grade protection to organizations of all sizes.
Cost Transparency & Flexible Pricing
You only pay for the users who need IT support. Onsite and after-hours services are included or billed appropriately depending on your chosen plan, making budgeting predictable.
The Pavelcomm Difference
We are a family-operated, woman-owned MSP that supports more than 3,000 users across the Pacific Northwest. Our clients value our depth of experience, transparent communication, and the fact that we treat every environment as if it were our own.
If you’re looking for dependable, local IT support backed by decades of experience, Pavelcomm is the partner you can trust.
Learn how our solutions can ease your workload.
Managed IT Services in Portland, Oregon
With unique technology solutions and the right technology solution partner, your short- and long-term goals are within reach.
IT Help Desk Services
When things go wrong with your tech, you need a solution fast. Get real answers from real experts—every time.
Data Backup & Recovery
Recover critical data in the event of a disaster so you can quickly get back to servicing clients without missing a beat.
IT Security Services
Don’t play roulette when it comes to protecting your business data. Trust our experts to boost your IT security.
Phishing Solutions
Only you should know how strong your password is. Protect your systems from potential email attacks.
Migration & Deployment
It’s not easy to migrate from your current IT infrastructure to a highly advanced, economical IT environment. Pavelcomm can help.
Server & Network Solutions
Server and network downtime can put your entire organization at risk. Count on us to optimize your infrastructure and maximize productivity.
Structured Cabling Solutions
Your cabling is the critical foundation for all your technology, which is why Pavelcomm offers specialty cabling systems, low-voltage cabling solutions, and fiber optic cabling solutions.
Server & Network Solutions
IT industry jargon can be frustrating and make communication difficult. Improve vendor relations to ensure you get the best solutions at the best price.