For any business to achieve its objective, they need to have good communications with its employees. To achieve this, some level of communication – both internally and externally – is needed. High productivity can be achieved and maintained if employees can collaborate among themselves. Additionally, collaborating with non-staff members, such as suppliers and customers, helps enhance innovation and maximize on competitive advantages. Below are three tips on how businesses can improve their collaborative efforts.
Provision of Technology Platforms
Business managers and decision makers need to provide trusted and reliable platforms that employees can use to communicate between themselves and with external stakeholders. With technology, there are many ways and solutions that can be implemented to suit the needs of a particular business. Emails have long been a good channel for communication. However, there are better and quicker channels that can be leveraged so businesses can save valuable time and resources.
In addition, there are several devices that can now be used for communication. These include tablets, laptops, and smartphones. With such technology platforms, communication is greatly enhanced, and people can stay better connected. With enhanced communication comes room for greater collaborative efforts and innovation. Since employees are able to talk to one another at any time from any place, they can share ideas freely and generate new ways to expand their creative powers. Therefore, it is critical for these devices to be integrated into your communications infrastructure.
Enhance Open Communication by Using Enterprise Social Networks
Another important collaboration and communication mechanism is Enterprise Social Networks (ESNs). ESNs replace the intranets that have been used to transfer information over to employees. Enterprise Social Networking software allows workers divided by geographical constraints or departments to share data and best practices cohesively. According to a recent IDC survey, 79% of 700 companies said that they currently used one or more internal social networking tools. ESN platforms like Slack and Yammer are transparent and unlocks information by allowing it to flow to as many users as possible. This type of technology-enabled communication allows information and work to be shared and is seamlessly integrated with the business processes.
Make it Easy to Communicate
Adopting communication and collaboration platforms may be a good first step, but it may not be effective for all parties. For instance, organizations that deal with privacy or legal issues – like hospitals or law firms – must be cautious about using open communications platforms due to the inherent risk of leaking sensitive information. It’s important to implement communications strategies that benefit your business as a whole and to do so securely.
There are many advantages of workforce collaboration. With internal technology platforms, the mechanisms for aggregating feedback is more advanced and efficient. Employees do not have to look for another employee to get feedback or ask for something – saving them time to focus on bigger picture projects. People can do their work from any location and keep communication flowing smoothly. With technology-enhanced solutions, getting the right information to employees and other stakeholders at the right time and also getting feedback from them is made easy.
To learn more about how to grow collaboration and innovation in the workplace with the right technology solutions, contact Pavelcomm for a free consultation!